
Introducing the Stephen Witt Experience: 120 consecutive 5-star reviews on AirBnb & VRBO
Redefining Luxury for Vacation Homes - The Ultimate Guest & Homeowner Experience
Our Story
At The Highlands Concierge, we specialize in transforming ordinary properties into extraordinary vacation experiences. With 120 consecutive 5-star reviews on AirBnb & VRBO, our commitment to excellence is evident in every detail.
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Our services encompass luxury AirBnb design, comprehensive home management, and 24/7 personalized concierge support. We curate each property to reflect a unique blend of comfort and sophistication, ensuring guests enjoy a memorable stay.
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Beyond AirBnb management, we offer curated experiences that highlight the best of Highlands and the surrounding areas. From in-home spa treatments to bespoke local adventures, we tailor each experience to our guests' desires.
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Our portfolio includes meticulous designed cabins and cottages, each showcasing our dedication to quality and style. Whether it's a romantic getaway or a family retreat, The Highlands Concierge delivers unparalleled service and design.
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Meet Stephen
About
Stephen
The Journey
Stephen Witt's journey in the world of hospitality began with a passion for creating unforgettable guest experiences. Starting his career at the prestigious Old Edwards Inn, Stephen quickly distinguished himself as a leader in luxury service. He was entrusted with overseeing the estate concierge program, managing some of the Inn's most exclusive properties, including Fairview House, Piermont Cottage, Hutchinson, and Terrace on Main. Under his guidance, these estates became synonymous with bespoke experiences-- whether it was orchestrating private chef dinners, setting up movie nights under the stars, hosting intimate weddings, or customizing every detail to ensure absolute perfection.
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Stephen's success at Old Edwards Inn paved the way for his next role as Director of Operations for two distinguished hotels including the renowned Highlander Mountain House. Here, he honed his expertise in managing high-end properties and delivering exceptional guest experiences. His deep understanding of luxury hospitality and his commitment to excellence inspired him to venture out on his own, leading the creation of The Highlands Concierge. With this new endeavor, Stephen aimed to bring the same level of world-class service to Highlands, offering personalized, five-star experiences to homeowners and guests alike.
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Stephen's contributions to the field of hospitality have not gone unnoticed. In 2023, he was honored with a place in Marquis Who's Who in America, a recognition of his dedication and impact on the industry. His vision and leadership were further acknowledged in 2024 when he was named one of Marquis Emerging Leaders. Stephen Witt's career is a testament to his relentless pursuit of excellence and his ability to elevate every guest experience to new heights.
In 2025, The Highlands Concierge was proudly featured in Canvas Rebel Magazine for redefining luxury hospitality in the mountains of North Carolina. The article highlights our unwavering commitment to excellence, with over 120 five-star guest experiences and a reputation built on attention to detail, authenticity, and bespoke service. Unlike traditional management companies, we offer a deeply personalized approach--combining elevated design, a hands-on concierge support, and curated experiences that leave a lasting impression. Discover why our service stands apart in a crowded market and continues to set the gold standard for luxury stays on the plateau.
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Following the recognition, in Canvas Rebel Magazine, Stephen has been invited to speak on The Relentless Pursuit of Perfection podcast--where Stephen will be sharing his journey, passion for luxury hospitality, and the story behind The Highlands Concierge. As a special thank you to our community, we'll be also be giving away a 2-night stay at the beloved TreeTops Cabin. Tune in this June for a chance to win a fabulous getaway in the heart of Highlands, NC!
Luxury Concierge Service
The Highlands Concierge
At The Highlands Concierge, we offer a seamless suite of elevated services for discerning homeowners and luxury rental hosts. Our AirBnb Design transforms lackluster listings into unforgettable retreats, using refined aesthetics and strategic staging to ensure a five-star first impression. With AirBnb Concierge, we enrich every guest stay with bespoke experiences--from private chefs and in-home spa treatments to helicopter tours and custom holiday decor--curated to surprise, delight, and inspire rave reviews. Our AirBnb Management service handles every detail with white-glove precision, ensuring your property runs effortlessly while maintaining exceptional standards. And with our newest offering, Estate Reset & Refine, we thoughtfully organize and restore order to homes with compassion and care, merging sustainable junk removal with design-forward reorganization to breathe new life into every space.
